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1. What locations do you deliver to?
We primarily ship Pan India through our different channel partners. Our coverage areas are limited to the areas covered by our channel partners. In case, for whatever reason, your delivery address is not covered by our existing partners, on request, we will attempt to ship through alternate channel partners.
2. How can I track the delivery of my order?
We usually whatsapp you the tracking reference number of your shipment. You can request an update at info@nihkan.in or whatsapp on +91 9321387675
3. Do you charge additional shipping charges?
We do charge for orders below a certain cart value. The shipping charges vary from time to time depending on the prevailing rates from our shipping partners. In general we do not charge shipping for orders of higher value. You will be able to see shipping charge once you put details of your address and select items in the cart for purchase.
4. What is the standard delivery time?
The couriers are done from our corporate office location in Thane, Mumbai. If you are in Mumbai we’ll probably get your order generally in 1-3 days. For other Metro areas it usually reaches within 3-6 days.
5. Why is the CoD option not offered in my location?
The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
6. Do you ship international?
Please write us at info@nihkan.in or whatsapp on +91 9321387675 with your complete requirements. We can see how we can ship to you. The actual cost of shipping and any custom charges should be borne by you.